Question 1

How does Dially work?

Accepted Answer

Just forward your business phone number to Dially. When a customer calls, our AI picks up instantly, handles their request — whether it's placing an order, making a reservation, or asking about your hours — and sends you a text summary of every call.

Question 2

Does it actually sound human?

Accepted Answer

Yes. Dially uses the latest voice AI technology to hold natural, flowing conversations — not robotic scripts. Callers consistently tell us they didn't realize they were talking to AI.

Question 3

What booking tools does Dially work with?

Accepted Answer

Dially integrates with OpenTable, Resy, SevenRooms, Google Calendar, and more. If you use a different system, our team can set up a custom integration for you.

Question 4

How long does setup take?

Accepted Answer

Under 10 minutes. Upload your menu, set your business hours, configure how you want calls handled, and forward your phone number. That's it — you're live.

Question 5

Is there a contract or commitment?

Accepted Answer

No contracts. Dially is month-to-month, and you can cancel anytime. Every plan starts with a 14-day free trial. Choose annual billing to save 20%.

Question 6

What happens if Dially can't handle a call?

Accepted Answer

If a call goes beyond what Dially can handle, it seamlessly transfers the caller to a human on your team. If no one's available, it takes a detailed message and notifies you immediately.

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